1. Who we are
Show Digital Media (“we”, “us”, “our”) provides digital media, digital signage and related services in Australia.
Website: https://showdigitalmedia.com
We comply with the Australian Privacy Principles (APPs) and the General Data Protection Regulation (GDPR) where applicable.
2. What information we collect
When you contact us, we may collect:
- Name
- Email address
- Physical address
- Phone number
- Company name
If you make a payment, we may also receive limited transaction information such as confirmation of payment, amount, and date.
3. How we collect information
We collect information when you submit a contact or enquiry form, make a payment, or contact us directly.
4. Why we collect your information
We use personal information to respond to enquiries, provide services, manage client relationships, process payments, and improve our website.
5. Legal basis for processing (GDPR)
Where GDPR applies, we process personal information based on our legitimate business interests, contractual necessity, and your consent where required.
6. Payment processing
We accept payments for certain services. Payments are processed securely by a third-party provider such as Stripe.
All payment card details are collected and processed directly by the payment provider. We do not store full card numbers or security codes.
We may receive limited transaction details for accounting and record-keeping purposes.
7. Software services
Where services relate to SIMI Connect software, personal information is handled in accordance with SIMI Connect’s own privacy policy.
8. Cookies and analytics
We use cookies to help our website function properly and to understand how visitors use our website. You can manage your cookie preferences at any time.
For more information about how we use cookies, please see our Cookies Policy:
https://showdigitalmedia.com/cookie-policy-au/
9. Disclosure of information
We do not sell personal information. Information may be shared with trusted service providers or where required by law.
10. Storage and security
We take reasonable steps to protect personal information from misuse, loss, or unauthorised access.
11. Retention
Information is retained only as long as necessary or required by law.
12. Your rights
You have the right to request access to the personal information we hold about you and to request that it be corrected if it is inaccurate, out of date, incomplete, irrelevant or misleading.
Where the General Data Protection Regulation (GDPR) applies, you may also have the right to:
- request restriction of the processing of your personal information
- object to certain types of processing
- request deletion of your personal information, subject to legal and contractual requirements
- withdraw consent where we rely on consent to process your information
In Australia, we are required to retain certain information for legal, accounting or business purposes, and not all requests for deletion can be fulfilled.
Requests can be made using the contact details provided in this policy. We will respond within a reasonable timeframe and in accordance with applicable laws.
13. Overseas disclosure
Personal information may be stored or processed in Australia or in other countries where we or our service providers operate.
Where personal information of individuals in the European Union is transferred outside the EU, we take reasonable steps to ensure appropriate safeguards are in place, including contractual protections and security measures, in accordance with the GDPR.
14. Privacy Complaints
If you believe there has been a breach of your privacy, please contact us using the details below so we can try to resolve the issue:
Email: info@showdigitalmedia.com
Phone: 1300 007 464
We will investigate your complaint and respond within a reasonable timeframe and as required by law.
If you consider that we have not adequately dealt with your complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner (OAIC)
GPO Box 5218
Sydney NSW 2001
Australia
Email: enquiries@oaic.gov.au
Phone: 1300 363 992
Last updated: Tuesday 10th of February, 2026